Onyx Security builds strong partnerships with all clients and believes this is maintained by investing in our personnel. This ensures site stability and client longevity. Additionally, this is supported by our management’s ability to always listen to and act upon our Client’s needs.From its modest beginnings, Onyx has never forgotten the ongoing policy of offering prompt efficient services and products of the highest possible standard, in a cost effective and timely manner.
We also understand the importance of our staff enjoying the rewards of success. Throughout the many challenges the security industry has produced, and the various legislative changes that have been applied, Onyx has always been at the forefront of offering award-rate remuneration and generous incentives to those who excel in their contribution.
What this ensures is the development of solid relationships between staff and management, and the foundation of an Onyx team. As a result, we have been able to consistently attract higher quality security personnel who are looking at building their career within our organisation. As a true testament to our philosophies, we have found our best recruitment advertising strategy to be word of mouth. This can also be said of our client acquisitions.
Recruitment Strategy - So what do we look for in our security staff? Our recruitment strategy is based on a strict criterion which ensures all our client requirements are met. Some of the qualities we look for are: Varied experience; Superior communication skills (both verbal and written); Initiative and autonomous thinking; Legislative awareness; Industry knowledge.
As we give every staff member the opportunity to grow with and within the organisation, we also have a focus on staff who are driven to succeed and who not only want the best for the company but the best for themselves.
Induction Process - Each new staff member undergoes an Onyx induction prior to being assigned to a site. This includes a briefing on company policies and procedures and an overview of client requirements. Once they have their assignment, they complete a site induction program and review a detailed brief on client specific requirements. As part of the ongoing training programs on site, all staff complete training in all facets of Work Health and Safety both, generically and site specific.
Ongoing Support - Finally, our security personnel take comfort in knowing that support is on hand 24hrs a day, 7 days a week. All our personnel can be connected to a network of support units including patrol officers, Duty Managers, Business Managers and or Regional Operations Managers. This ensures that operational staff and clients alike have continual access to senior management on and off site at any time. At Onyx we know that it is essential that all stakeholders have access to support services to facilitate their relevant positions and to ensure that due diligence is carried out.